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For customers using
the complimentary shuttle bus

If you plan to use the bus, please note that a 'phone reservation' in advance is required.
We do not accept reservations via email or messages at the time of booking. Also, if you make changes to your accommodation reservation, please be aware that you will need to contact us again to rebook the bus. Thank you for your attention to these details.
> Here are the details.

Notice of Temporary Closure:
November 26 (Tue) – 28 (Thu)

Due to facility inspections and maintenance, our hotel will be temporarily closed on the following dates:

◇ Closure Dates
From check-out on Tuesday, November 26, 2024, to Thursday, November 28, 2024
* Normal operations will resume from check-in on Friday, November 29, 2024.

We sincerely apologize for any inconvenience caused and appreciate your understanding and cooperation.

Jozankei's most expansive
spa and resort.

Jozankei View Hotel spa and resort sits in Jozankei, Sapporo's guest quarters. We offer an abundance of facilities, such as an assortment of tubs in the communal bath, three diverse restaurants where you can enjoy the flavors of all four seasons, an enormous 4,000 square meter indoor heated amusement pool, and banquet rooms. We welcome all guests, from couples and families to large groups.

Jozankei View Hotel

Jozankei's most expansive spa and resort

Jozankei View Hotel

HOTEL INFORMATION

HOTEL INFORMATION

Jozankei View Hotel

Higashi 2-chome, Jozankei, Minami-ku, Sapporo, Hokkaido 061-2302
TEL.+81-11-598-3339
FAX.+81-11-598-3222
MAPCODE 708 785 016*20
Check-in Later than 14:00
Check-out Till 10:00
Number of
guest rooms		 647 rooms
Dining Breakfast and Dinner
Credit card
Union Pay VISA Master Card American Express Diners Club

HOT SPRING

  • B1 & B2, Main Building Tosuikyo

    B1 & B2, Main Building Tosuikyo

  • 16th Floor, Annex Seiten

    16th Floor, AnnexSeiten

  • Tosuikyo

  • Seiten

B1 & B2, Main Building Tosuikyo

Tosuikyo Outdoor BathTosuikyo Outdoor Bath
Tosuikyo Outdoor BathTosuikyo Outdoor Bath
Tosuikyo Outdoor BathTosuikyo Outdoor Bath
Tosuikyo Outdoor BathTosuikyo Outdoor Bath

A hot-spring paradise perfectly suited for a spa.

The abundant hot waters of the Tosuikyo communal bath are on B1 and B2 of the Main Building.
The spacious communal bath is a hot-spring paradise filled with a variety of baths,
such as an outdoor bath, jacuzzi, pelting water bath, and sauna.

Information

Hours ＜Weekdays＞
Communal bath:
5:00 a.m. to 9:30 a.m.,
2:00 p.m. to 12:00 p.m.
Outdoor bath:
5:00 a.m. to 9:30 a.m.,
2:00 p.m. to 11:00 p.m.
Sauna / Mist sauna:
6:00 a.m. to 9:30 a.m., 2:00 p.m. to 11:00 p.m.

＜Saturdays, Sundays, and holidays＞
Communal bath:
5:00 a.m. to 9:30 a.m.,
11:00 a.m. to 12:00 p.m.
Outdoor bath:
5:00 a.m. to 9:30 a.m.,
11:00 a.m. to 11:00 p.m.
Sauna / Mist sauna:
6:00 a.m. to 9:30 a.m., 11:00 a.m. to 11:00 p.m. 		Bath types Fountain bath, waterfall bath, observatory bath, pelting water bath, jacuzzi, outdoor bath, walking bath, body shower, jet bath, mist sauna, cold bath

16th Floor, AnnexSeiten

Seiten Communal BathSeiten Communal Bath
Seiten Rooftop Open-Air BathSeiten Rooftop Open-Air Bath

A romantic view of the starry sky.
Seiten, the observatory hot spring.

The observatory bath Seiten sits 60 meters high atop the hotel,
where you can enjoy a bath as you take in the magnificent view that spreads out before you.
Savor a quiet, soothing time and atmosphere.
There is also an open-air rooftop bath where you can view the star-filled night sky.

Information

Hours Communal bath: 6:00 a.m. to 9:30 a.m., 2:00 p.m. to 11:00 p.m.
Rooftop open-air bath: Separate times for men and women
Men: 8:00 a.m. - 9:30 a.m., 5:15 p.m. - 8:00 p.m.
Women: 6:00 a.m. - 7:45 a.m., 2:00 p.m. - 5:00 p.m.

GUEST ROOMS

There is a variety of different types of rooms in both the Annex and Main Building.
Choose a room you like that suits the mood of your visit.
You can also enjoy the view of Jozankei from all guest room windows.

Main Building

The 16th floor at the top of the building
has special rooms.

  • Main BuildingJapanese-Style Rooms

    Capacity 2 to 10 people

    Japanese-Style Rooms

  • Main BuildingWestern-Style Rooms

    Capacity 1 to 2 people

    Western-Style Rooms

  • Main BuildingJapanese-Western Style Rooms

    Capacity 2 to 5 people

    Japanese-Western Style Rooms

Annex

The rooms here are built to be a little more spacious
than the Main Building.

  • AnnexJapanese-Style Rooms

    Capacity 2 to 7 people

    Japanese-Style Rooms

  • AnnexWestern-Style Rooms

    Capacity 1 to 3 people

    Western-Style Rooms

  • AnnexJapanese-Western Style Rooms

    Capacity 2 to 8 people

    Japanese-Western Style Rooms

  • AnnexSuite Rooms

    Capacity 1 to 8 people

    Suite Rooms

Facilities and amenities
in all guest rooms

  • TV
  • Refrigerator (empty)
  • Air conditioner
  • Hot-water pot
  • Cold-water pot
  • Hair dryer
  • Robes
  • Hand towels
  • Bath towels
  • Toothbrushes and toothpaste
  • 2-in-1 shampoo and conditioner
  • Body soap
  • razor
  • shower cap
  • hair tie

Water Kingdom “Lagoon”

Water Kingdom “Lagoon”

Enjoy an everlasting summer of indoor-heated-pool fun at the Water Kingdom Lagoon.
Both children and adults can indulge in the playful thrills of a wide variety of aquatic fun,
such as Splash River, a surging wave pool, a current pool, and Barubaru, a kids-only pool
specially made for mothers and babies to play safely.

Water Kingdom “Lagoon”
Water Kingdom “Lagoon”
Water Kingdom “Lagoon”
Water Kingdom “Lagoon”

Information

Location B1, Annex
Hours Pool： 2:00 p.m. - 9:00 p.m.
Rental Corner： 2:00 p.m. - 8:30 p.m.
Admission Hotel guests: Free
Rental goods Swimsuits (1000 yen each)
Splash River boat (500 yen per 30 minutes)
*Please inquire about Splash River hours.
*Rental swim rings and goggles are not available.

FACILITIES

Tea Lounge Sun River

Tea Lounge

Lobby Floor, Main Building

Tea Lounge
Sun River

Choose from a variety of drinks and cakes you can enjoy as you enjoy a view the Toyohira River from the tea lounge. The relaxing atmosphere makes it the perfect place to take a break. There are also children's drinks on the menu, so feel free to drop by anytime.

Hours 10:00 a.m. - 5:00 p.m.

Other Facilities

  • club Moon River

    1st Floor, Main Building

    club Moon River

    Have a fun adult time with a variety of drinks in one hand.Spend your evenings relaxing in our relaxing club.

    Hours 6:00 p.m. - 12:00 a.m.

  • Karaoke

    1st Floor, Main Building

    Karaoke

    A karaoke box that excites families and group trips.You can also order snacks and drinks.Please use it for the second party after the meal.

    Hours 6:00 p.m. - 12:00 a.m.

  • Game Corner

    1st Floor, Main Building

    Game Corner

    You'll find the latest game machines in this amusement space. It's packed with exciting games. There's also the typical ping pong area which you can find at every hot spring resort.

    Hours Weekdays 2:00 p.m. - 11:00 p.m.
    Weekends and holidays 8:00 a.m. - 11:00 p.m.

  • Lobby & Gift Shop

    Lobby Floor, Main Building

    Lobby & Gift Shop

    A hot spring hotel wouldn't be complete without a plentiful selection of souvenirs, such as hot spring sweet buns, as well as famous confectioneries, delicacies, and specialties from Hokkaido.

    Hours Weekdays 7:30 a.m. - 10:30 a.m., 1:30 p.m. - 9:00 p.m.
    Weekends and holidays 7:30 a.m. - 9:00 p.m.

  • Banquet Halls & Meeting Rooms

    Main Building / Annex

    Banquet Halls & Meeting Rooms

    We have a variety of large and small banquet halls and meeting rooms to suit any situation.

FAQ

We'll do our best to assist you whatever your request may be.

  • Lodgings
  • Guest Rooms
  • Meals
  • Hotel Facilities
  • Payment
  • Other

Lodgings

When are the check-in and check-out times?
Check in is from 2:00 p.m.
Check out is until about 10:00 a.m.

If you would like a special room layout, please let us know. (Extra fee will be charged.)
If I reserve multiple rooms, will they be close together?
If you reserve multiple rooms of the same type, it's possible they will be close together.
However, if different room types are reserved, your rooms may be far apart.
Can minors traveling alone stay at the hotel?
We allow stays by minors of high-school age and above, however they must have their parents' permission and must show a form of identification such as a student ID or driver's license.
Can I order a cake or flower bouquet from you?
If you're planning to stay with us to celebrate a special occasion, we already offer an exclusive Anniversary Plan, but you can also order a cake or bouquet separately if you're staying with us on another plan.

Cakes can be ordered with either whipped cream icing or chocolate icing in sizes 5 (15 cm), 6 (18 cm), and 7 (21 cm).
We can also provide candles and a chocolate message plaque. If you would like to order one, please contact us at least four days before your stay.

We can provide a bouquet in accordance with your budget.
They can be made in your preferred color, for a man or woman. If you would like to order one, please contact us at least four days before your stay.

Guest Rooms

Do you have no-smoking rooms?
All rooms are non-smoking in both the main building and the new building.
Can I bring food or drink?
Unfortunately, we don't allow food or drinks to be brought into the hotel.
You may take anything you have purchased at a vending machine in the hotel or at the gift shop to your room.

Meals

What is the difference between the restaurants?
There are three restaurants: Premium Dining, Grand Chariot, and Uraraka. Their unique features are listed below.

Premium Dining
At the Chef's Kitchen you can see the wide variety of ingredients prepared before your eyes. The dishes at this unique buffet style restaurant are a rank above ordinary meals.

Grand Chariot
At this buffet style restaurant, the chefs prepare the wide variety of ingredients before your eyes. We strive to prepare the dishes from select local ingredients and present them in a bright, colorful fashion.

Uraraka
Rather than a buffet, you can order delicious dishes from a seasonal menu, served on the most beautifully made serving trays.
I'm allergic to some foods. Can I still dine here?
The buffet style restaurants display signs indicating which of the seven major allergens each dish contains. (Eggs, wheat, buckwheat, peanuts, milk, shrimp, crab)

*Since the food preparation and washing of dishes and utensils takes place in the same kitchen, trace amounts allergens other than those indicated may be present.

Due to this, we cannot guarantee that allergens other than those indicated are altogether not present.
For meals at the Japanese restaurant, we may be able to accommodate requests made ahead of time.

We need to be informed of the details of your allergy, so please contact us.

Hotel Facilities

Can I come just for the day?
Both the pool and hot springs can also be used during day visits. (No discount for use of just one or the other.)
Hours: 9:00 a.m. to 3:00 p.m. (Last admittance at 2:00 p.m.)
Admission: 1,600 yen per adult (age 13 and over)
1,000 yen per child (ages 3 to 12)
There is a large hall just for day guests that can be used for taking a break in.
*We also offer day-visit plans that include a meal. For details, check the Day Use Plans.
Can I use the hot spring or pool before checking in or after checking out?
★ Bathing before check in ★
Hotel guests can use the pool and communal bath from 12:00 p.m. free of charge. There is also a break room.
You can check into your room after 2:00 p.m. Please use your own towels when bathing before check in.
(Rental towels are 300 yen per set.)

★ Bathing after check out ★
You will be charged the day-use fee for bathing after check out at 10:00 a.m.
Do you have Internet connections or rental computers?
Every room is equipped with Wi-Fi. We do not provide rental computers.
Can I rent a humidifier or air purifier?
We provide rental humidifiers and air purifiers.
Please contact us if you would like to rent one.
*Numbers are limited.
Can I rent swimsuits or swim rings?
・Swimsuit rental
Rental swimsuits are 1000 yen per swimsuit.
Women: Sizes 7 to 19 (one-piece swimsuit)
Men: Sizes M to 4L
Girls: 100 cm to 160 cm
Boys: 100 cm to 160 cm
*Numbers of larger sizes are limited.
We also sell paper diapers for playing in water for babies that are too small for a swimsuit.
170 yen for one pair, 510 yen for three pairs / Sizes M & L / Pink or blue

・Swim ring rental
We do not provide standard swim ring rental. Please purchase or bring one.
*We do provide rental of pool noodles at 500 yen per 30 minutes for use only in Splash River and other facilities.
Please visit the rental counter on B1 in the Main Building.

Payment

What credit cards do you accept?
We accept VISA / JCB / AMEX / DINERS / GINREN. If you are unsure if you are able to use your card, please contact the hotel in advance for clarification.
What QR code payments do you accept?
We accept Rakuten Pay / PayPay / d Payment / au PAY / Ginko Pay / WeChatPay / AliPay / Merpay.

Other

Do you have a parking lot?
We have a free parking lot. Please park in any empty parking space.
(Or follow the directions of hotel staff.) We do not accept parking space reservations. If you have any special needs, please contact us.
Do you have amenities for children?
・Bed guards
We do not provide bed guards.
The beds in the Western-style rooms in the Main Building and Annex are not movable, so there is always space between them.
If you are concerned about falling, please use a Japanese-style room.

・Chairs in restaurants
We provide child seats in the restaurants.
The seats in the buffet restaurants are small and do not have a belt.
The seats in the Japanese restaurant Uraraka are small and come with a belt.
*Numbers are limited.

・Baby products
Disposable diapers, powdered milk, fever patches, and bottom wipes can be purchased in the gift shop.
Can I send my luggage to the hotel ahead of time?
Luggage can be sent to the hotel ahead of time.
When sending luggage, make sure you write the name on the reservation and the reservation dates in the note section of the shipping label.
(If the name on the reservation and reservation dates are not on the label, we cannot tell who the luggage belongs to, so make certain you include them.)
The shipping address is below.

Jozankei View Hotel Front Desk
Higashi 2-chome 111, Jozankei Onsen, Minami-ku, Sapporo 061-2302
Phone: +81-11-598-3339

If you are shipping your luggage to us, please contact us ahead of time.
We cannot accept luggage that is sent COD.

DIRECTIONS

GoogleMap

Higashi 2-chome, Jozankei, Minami-ku,
Sapporo, Hokkaido 061-2302
MAPCODE：708 785 016*20

  • By free shuttle bus
  • By plane

By free shuttle bus

By complete reservation only
Complimentary shuttle service available daily
exclusively for hotel guests

Sapporo Station North Exit

Jozankei View Hotel

The ones who arrive by the free bus

Outbound journey
Assembly at 1:45 p.m.
Departure at 2:00 p.m.
Arrival at 2:00 p.m.

  • Sapporo Station North Exit
  • Jozankei View Hotel

Return journey
Departure at 10:00 a.m.
Arrival at 10:50 a.m.

  • Jozankei View Hotel
  • Sapporo Station North Exit

Meeting point:
North Exit of Sapporo Station

Please make a reservation by phone in advance.
We do not acceptareservation by e-mail.
*There is a limited number of buses and seats available. Please note that once we receive your request for bus usage, seats may already be fully booked and we may not be able to secure a seat for you. Please understand that seat availability is not guaranteed. Thank you for your understanding in advance.
*The shuttle bus service operates on a reservation-only basis. Please make a reservation by phone in advance.
*If you are using the shuttle service to the hotel, please arrive at Sapporo Station North Exit by 1:45 p.m.
*We will allocate seats in advance. If you have any specific requests such as seating in the front row due to physical reasons, please notify us in advance.
*If you are using the return trip to Sapporo, the shuttle will depart from the Jozankei View Hotel at 10:00 a.m.
*If you anticipate being late for boarding or need to cancel your bus reservation, please contact us promptly.
*Please note that pets, regardless of size, are not allowed on board. We appreciate your understanding.
*Due to the convenience of other passengers, we may depart at the scheduled time without waiting. In such cases,
please be aware that you may need to arrange alternative transportation at your own expense. We appreciate your understanding in advance.
*We generally do not accept reservations for groups of 11 or more individuals. Depending on the number of people, we may offer a chartered bus service for an additional fee.

Reservation and inquiries

TEL.+81-11-598-3339
（Reception hours 9:00 a.m.-7:00 p.m.）

By plane

Coming from the airport

New Chitose Airport
Via Hokkaido Expressway and Route 230

  • Via Hokkaido Expressway and Route 230About one and a half hours
  • Jozankei View Hotel

New Chitose Airport
(JR Rapid Airport~Fixed-route bus)

  • JR Rapid AirportAbout 40 minutes
  • Sapporo Station
  • Fixed-route busAbout 1 hour and 6 minutes
  • Jozankei Onsen Higashi 2-chome Stop Get off
  • WalkAbout 4 minutes
  • Jozankei View Hotel

New Chitose Airport
(Hokuto Kotsu Airport Direct Bus Yuttari Liner)

  • Hokuto Kotsu Airport Direct Bus Yuttari LinerAbout 1 hour and 40 minutes
  • Jozankei Onsen Higashi 2-chome Stop Get off
  • WalkAbout 4 minutes
  • Jozankei View Hotel

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